Refund policy

• All sales are final. Shoes once sold are not refundable.
• Customers may request an exchange within 15 days of receiving their order.
• To be eligible for an exchange, the shoes must be unused, unworn, and in their original condition and packaging.
• Imported shoes are sold without any warranty or guarantee and are not eligible for claims related to manufacturing defects.
• We do not accept exchanges for products that show signs of use, damage, or improper handling.
• In case of a size issue, exchanges are subject to stock availability.
• Minor variations in color or design due to photography and screen settings are not considered defects.
• Repair services may be available for eligible shoes within 3 months of purchase, subject to inspection and approval.
• Shipping charges for exchanges may apply and are the responsibility of the customer unless the wrong product was delivered.
• For any exchange or support request, please contact our customer service team with your order details.